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Terms & Conditions

These Terms and Conditions govern your use of mrifat.com and any service you engage me to provide. Please read them before you send an enquiry, approve a proposal or make a payment. By using this website or engaging my services, you agree to these terms. If you do not agree with them, please do not use this website or the services.

I am Mohammad Rifat Khan, an independent full stack developer and technical partner based in Bangladesh, trading as mrifat.com. “I”, “me” and “my” refer to me. “You” and “Client” refer to the person or business engaging my services. If you accept these terms for a company, you confirm that you are authorised to bind that company.

1. Definitions

  • Agreement: these terms together with the proposal or written scope that applies to your project.
  • Client Materials: text, images, logos, data, credentials, access details and any other material you provide.
  • Deliverables: the websites, configurations, tracking setups, campaigns or other outputs I create for you.
  • Proposal: the written quote, scope and timeline I send you, whether by email or another written channel.
  • Retainer: an ongoing monthly service for maintenance, support or integrations.
  • Services: the services described on this website and confirmed in a Proposal.
  • Third Party Services: hosting, domains, platforms, plugins, advertising networks, payment providers, analytics tools and similar services supplied by other companies.

2. Scope of services

I provide the following categories of service, as described on this website: website design and development, server and hosting setup, analytics and tracking setup, paid advertising and marketing campaigns, speed, migration and security work, and ongoing maintenance and tool integrations. The exact scope for your project is the one written in the applicable Proposal.

Unless a Proposal says otherwise, the following are outside the scope of the Services: legal, tax, financial, accounting or medical advice; content writing or translation at scale; graphic design of printed material; staffing or recruitment; and round the clock on call availability.

3. Proposals, quotes and acceptance

Quotes are valid for 14 days from the date they are sent unless stated otherwise, and are based on the information available at that time. An Agreement is formed when you approve a Proposal in writing, or when you pay the first invoice, whichever happens first.

If the requirements change, if the information you provided turns out to be inaccurate, or if new technical obstacles appear during the work, I will tell you, explain the effect on price and timeline, and issue a revised Proposal for the additional work before continuing.

4. Fees, invoicing and payment

  • Fees are quoted in United States dollars unless the Proposal states otherwise.
  • Project work normally starts after a deposit, and the balance is invoiced on completion or in agreed milestones. Small tasks and audits are normally payable in full before work starts.
  • Invoices are due within 7 days of the invoice date unless the Proposal says otherwise.
  • Work may be paused or withheld where an invoice is overdue. Overdue amounts may attract interest of 1.5 percent per month, or the maximum rate allowed by applicable law if lower.
  • Bank charges, currency conversion costs and any taxes, duties or withholding obligations are your responsibility, and fees are stated exclusive of such amounts.
  • Retainer services are invoiced in advance for each month and are due before the month begins.

5. Third Party costs

Domains, hosting, server licences, premium plugins, stock assets, API usage, advertising spend and similar costs are not included in my fees. Unless we agree otherwise, you pay for these directly, or you reimburse me at cost against a receipt. I do not mark these costs up, and I am not responsible for price changes made by those providers.

6. Cancellation and refunds

Deposits and payments for work already performed are not refundable. If you cancel a project, you pay for the work completed and for any costs already committed up to the cancellation date, and I hand over what has been completed once those amounts are settled. If I cancel a project for a reason that is not your fault, I refund any amount you have paid for work that has not been performed.

Retainer services may be cancelled by either party with 30 days written notice, and the current month is not refunded. Unused retainer hours do not carry over to later months unless the Proposal says they do. Amounts already paid to third party providers are not refundable by me.

7. Your responsibilities

  • Provide the content, access details and approvals needed for the work, on time, and nominate one person who is authorised to give instructions and approvals.
  • Respond to questions and review milestones within 5 business days, unless we agree a different rhythm for the project.
  • Make sure that Client Materials do not infringe the rights of anyone else, and that you have the right to use them.
  • Keep your own copies of content, data and databases. I take reasonable care with your systems, but you remain responsible for independent backups.
  • After handover, keep your accounts, licences and renewals up to date, and keep administrative access under your control.
  • Use the Deliverables and the Services in a lawful way, and comply with the rules of any platform involved.

8. Timelines and delays

Timelines in a Proposal are good faith estimates. They depend on your feedback, the availability of Third Party Services, and the accuracy of the information provided. A delay on your side, or on the side of a third party provider, extends the timeline accordingly. I will keep you informed of any material delay and its effect on the plan.

9. Revisions and change requests

Unless the Proposal states otherwise, two rounds of revisions are included for each deliverable. Further revisions, new requirements, and changes requested after a milestone has been approved are quoted separately. Where a change affects work that has already been completed, parts of the work may need to be redone, and that effort is charged as additional work.

10. Third party services and platform rules

Many parts of a project depend on services operated by other companies, such as hosting providers, Google, Meta, Cloudflare, Shopify, WooCommerce, payment gateways and email providers. Those services are governed by their own terms, and they can change prices, features, policies or APIs at any time.

I am not responsible for outages, suspensions, account closures, policy decisions, data loss or price changes caused by a Third Party Service, and I am not liable for losses that result from them. You are responsible for complying with the terms of the platforms used in your project, including the content of your products and landing pages.

11. Advertising and marketing campaigns

Advertising results depend on factors that are outside my control, including your offer, pricing, market, competition, budget and the platform algorithms. I do not guarantee any specific result, including a particular return on advertising spend, cost per lead, number of leads, conversion rate or revenue figure. Advertising spend is paid to the platform by you, and it is not part of my fee.

Ad accounts are normally owned by you, and I work inside them with the access you grant. Where an account is created for you, ownership is transferred to you. I am not responsible for advertising accounts that are restricted or banned because of your product category, your claims or your landing page content.

12. Search visibility, analytics and tracking

I do not guarantee search engine rankings, traffic levels or how quickly a site is indexed. Search engines and analytics platforms operate independently, their measurement methods change over time, and differences between their reports are normal. Where tracking is installed, you remain responsible, as the owner of the website, for obtaining any consent your visitors must give and for complying with the privacy rules that apply to your business.

13. Hosting, domains and infrastructure

Unless we agree otherwise in writing, hosting, domain and cloud accounts are opened in your name and remain under your ownership and control. Renewal dates and payments are your responsibility, and a lapsed domain or hosting plan can interrupt your website.

I configure and harden infrastructure as part of the Services, but I am not the hosting provider and I do not guarantee the uptime, speed or security of a third party platform. Migrations are planned carefully and tested where possible, but domain and DNS changes carry an inherent risk of short interruptions, and you should keep independent backups before a migration.

14. Maintenance and retainers

A Retainer covers the work described in the applicable Proposal, such as updates, monitoring, backups, security checks, small fixes and integration support. Support is provided during business hours in Bangladesh (normally 10:00 to 19:00, Sunday to Thursday), with a response target set out in the Proposal. An emergency is a site outage, a payment or checkout failure, active malware, or a risk of data loss, and those are prioritised.

Unless included in the Retainer, the following are quoted separately: new features, redesigns, third party fees, large content changes and platform migrations.

15. Intellectual property

When you have paid all fees for a project, you own the Deliverables that were created specifically for you, including your website design, your content and your configuration. Until payment is complete, the Deliverables remain my property, and I may withhold handover.

I keep ownership of my pre existing and general purpose materials, including reusable code, components, templates, internal tools, scripts and know how. You receive a perpetual, worldwide, non exclusive licence to use those materials as part of the Deliverables for as long as you need them. Third party assets, plugins and fonts remain governed by their own licences, which you are responsible for keeping valid.

Unless the Proposal says otherwise, working files, editable source files and development environments other than the delivered website are not included. They may be made available on request for an additional fee.

16. Portfolio and references

Unless you ask me in writing not to, I may show the completed work, screenshots, a short description and the outcome in my portfolio, case studies, proposals and professional profiles. Confidential information, private data and unpublished business details are never published. You may withdraw this permission at any time by email, and I will remove the material from my own channels within a reasonable period.

17. Confidentiality

Each party keeps the other party confidential information secret, uses it only for the purposes of the Agreement, and shares it only with people who need it and are bound by confidentiality duties. These obligations do not apply to information that is public, that was already known before it was shared, that is received from a third party without restriction, or that must be disclosed by law or a court order. Confidentiality obligations continue for 3 years after the Agreement ends, and indefinitely for trade secrets.

18. Data protection when delivering services

Where I handle personal data of your customers, visitors or employees while working on your systems, you are the controller of that data and I act as a processor. I process it only on your lawful instructions, apply appropriate technical and organisational security measures, use the sub processors described in my Privacy Policy, help you to respond to data subject requests and to meet your own obligations, and delete or return the data at the end of the engagement. A separate data processing agreement is available on request.

19. Acceptable use of this website

You agree not to use this website in a way that is unlawful or harmful, including scraping it at scale, attempting to gain unauthorised access to it or to any system connected to it, introducing malware, sending spam through forms, impersonating another person, or copying substantial parts of the content for commercial use without permission. I may block access where I reasonably believe these rules are being broken.

20. Website content and availability

The content on this website is provided for general information. I aim to keep it accurate and current, but I do not warrant that it is complete, error free or suitable for your particular situation, and prices, availability and service descriptions may change. I also do not guarantee that the website will always be available or free of interruptions, and links to other websites are provided for convenience without endorsement.

21. Warranties and disclaimers

I will perform the Services with reasonable skill and care, in line with the applicable Proposal and accepted industry practice. If a defect appears in work I delivered within 14 days of completion, and the defect is caused by my work rather than by later changes, third party updates or your own modifications, I will correct it at no additional cost.

Apart from that, and to the fullest extent permitted by law, the Deliverables and all website content are provided as they are, and all implied warranties, conditions and representations, including fitness for a particular purpose and non infringement, are excluded.

22. Limitation of liability

Nothing in the Agreement limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for wilful misconduct.

Subject to that, and to the fullest extent permitted by law: my total liability for all claims arising out of or in connection with a service is limited to the total fees you paid me for that specific service in the 6 months before the event that gave rise to the claim; and I am not liable for indirect, incidental, special, punitive or consequential loss, or for loss of profit, revenue, business, opportunity, goodwill, anticipated savings or data, even if I was advised that such loss was possible.

You are responsible for keeping independent backups of your content and data. Where a claim arises from a Third Party Service, or from your own content, instructions or systems, my liability is limited to the extent permitted by law.

23. Indemnity

You agree to indemnify and hold me harmless against claims, losses, damages and reasonable costs arising from Client Materials, from your products or services, from content you ask me to publish, from your breach of the Agreement or of any platform rules, and from any claim that Client Materials infringe the rights of a third party.

24. Term, suspension and termination

An Agreement continues until the work is completed, or until it is terminated under this section. Either party may terminate for convenience with 14 days written notice. Either party may terminate immediately if the other commits a material breach that is not remedied within 7 days of written notice, becomes insolvent, or asks the other to do something unlawful.

On termination, you pay for the work completed and the third party costs already committed, I hand over the completed deliverables for which payment has been received, and each party may delete the other data it no longer needs, subject to legal retention duties and to the confidentiality section.

25. Force majeure

Neither party is liable for a failure or delay caused by events beyond its reasonable control, including natural disasters, war, civil unrest, labour disputes, epidemics, government action, power or internet failures, platform outages, domain or DNS failures, and cyber attacks. The affected party will resume performance as soon as it reasonably can.

26. Notices and electronic communication

Notices under the Agreement may be given by email to the addresses the parties have used in their correspondence, which are treated as valid contact points. A message is deemed received 24 hours after it is sent on a business day, unless the sender is notified that it failed. The parties agree that electronic approvals and electronic signatures are valid and binding.

27. Assignment and subcontracting

You may not transfer your rights or obligations under the Agreement without my written consent. I may use trusted subcontractors for part of the work, and I remain responsible for the work they perform and for ensuring they are bound by appropriate confidentiality and data protection duties.

28. Governing law and jurisdiction

The Agreement is governed by the laws of the People’s Republic of Bangladesh. The parties will first try to resolve any dispute through good faith discussions within 30 days of written notice of the dispute. If it cannot be resolved that way, the courts of Dhaka, Bangladesh have exclusive jurisdiction, without affecting any right either party may have to enforce a judgment elsewhere.

29. Changes to these terms

I may update these terms from time to time for future engagements. The version that applies to your project is the version published on this page at the moment the Agreement is formed, unless we agree otherwise in writing. Continued use of this website after an update means you accept the current version.

30. General

  • Severability: if a provision is found to be unenforceable, the rest of the Agreement continues in force.
  • No waiver: a failure to enforce a provision is not a waiver of it.
  • Entire agreement: the Agreement, together with the applicable Proposal, is the whole agreement between us and replaces earlier discussions on the same subject.
  • Headings are for convenience only and do not affect interpretation.
  • No third party rights: nobody other than the parties may enforce the Agreement.

31. Contact

For any question about these terms, contact Mohammad Rifat Khan by email at [email protected] or by WhatsApp on +880 1730 590869.

Last updated: 29 September 2026.